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Digital Technical Consultant – Focus Online Marketing (f/m)

Düsseldorf (GER)

We are ecx.io! One of Europe's leading digital agencies and part of the world's largest digital network, IBM iX. For over 20 years, we operate in the field of digital marketing and e-commerce - internationally and as a full service agency. Our mission is creating digital success! We develop digital platforms and innovative solutions, in cooperation with leading software providers such as Adobe, SAP Hybris and Sitecore. We think bigger than agencies, we are more creative than consulting companies and have the power to integrate whole systems. Our goal is to make our customer lasting digital market leaders.

Your responsibilities

  • Development of Best practices in the Marketing, Automation and personalization sector and activation of customers
  • Ennoblement of requirements at the customer (Requirements Engineering)
  • Definition of solutions, that translate professional requirements into technical concepts and User stories – in close collaboration with customers, solution architects, developers and designers
  • Solving of professional and technical questions in the Online Marketing and eCommerce sector
  • Ideally Hybris Marketing Cloud Trainings for professional responsible person at the customer
  • Active collaboration in new-client prospecting and participation in pitches

That distinguishes you

  • Very good knowledge in the creation of professional concepts (Requirements Engineering)
  • Good knowledge of marketing and selling processes
  • High technical affinity – You don`t have to be a developer but the willingness to deal with technical platforms
  • Understanding of fundamental mechanics of the marketing automation and personalization
  • Experience with current CRM systems, SAP Hybris Commerce, SAP Hybris marketing or SAP cloud for customer are beneficial
  • High willingness to learn
  • Distinct analytical principal of operation
  • Competent negotiation and diction in German and English
  • Necessary flexibility and mobility

You would describe yourself as an approachable person with razor-sharp analysis skills who can communicate openly and honestly, organise reliably and negotiate confidently. You enjoy dealing with customers and can keep everything on track even when things go off the rails. Sound like you? Apply now!

Our Benefits

Benefits @ ecx.io

Your Contact

Sissi
Susanne "Sissi" Kistner

HR Business Partner